These Terms of Service ("Terms") govern your use of pacificfrontdesk.com and the services provided by Pacific Front Desk LLC ("Pacific Front Desk," "we," "us"). By using the website, calling our phone lines, using the chat widget, or submitting our forms, you agree to these Terms.
Our service
Pacific Front Desk sets up and manages AI (Artificial Intelligence) receptionist and front-desk automation services for service businesses in Los Angeles, the San Fernando Valley, and Orange County. Specific client engagements are governed by a separate written service agreement; these Terms cover use of our website and communication channels.
AI receptionist and call recording
Our phone lines are answered by an AI receptionist. Calls may be recorded and transcribed for quality assurance. Each call begins with an AI disclosure and a recording notice in accordance with California law, including the California Invasion of Privacy Act (CIPA). By continuing a call after the notice, you consent to recording.
SMS / text messaging terms
- By providing your phone number through a call, form, or the chat widget, you consent to receive non-marketing, transactional text messages from Pacific Front Desk LLC related to your inquiry.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for assistance.
- Text messaging opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.
Acceptable use
You agree not to misuse the website or our communication channels, including attempting to disrupt the AI receptionist, submitting false information, or using our systems for unlawful purposes.
Intellectual property
The website, its design, and its content are the property of Pacific Front Desk LLC. Client engagements define ownership of client data and phone numbers in the applicable service agreement - clients keep their phone numbers and their data.
Disclaimers and limitation of liability
The website and our communication channels are provided "as is." To the fullest extent permitted by law, Pacific Front Desk LLC disclaims all warranties and shall not be liable for indirect, incidental, or consequential damages arising from use of the website. Nothing in these Terms limits liability that cannot be limited under applicable law. Client service engagements, including any service-level commitments and liability terms, are governed by the applicable written service agreement.
Changes
We may update these Terms from time to time. The effective date above reflects the latest revision. Continued use of the website after changes constitutes acceptance.
Governing law
These Terms are governed by the laws of the State of California.
Contact
Pacific Front Desk LLC
6606 Variel Ave Apt 217, Canoga Park, CA 91303
Phone: (747) 249-7607
Email: oleg@pacificfrontdesk.com