Pacific Front Desk sets up and manages an AI front desk for service companies in Los Angeles, the San Fernando Valley, and Orange County. Every call answered in one ring, 24/7. Jobs booked straight into your calendar. Proof in a one-page report every month.
That number is our AI answering live. Try to stump it.
No porting, no new number on your trucks. We switch it on behind your existing line - and can switch it off in 10 minutes.
We set conditional forwarding: your line forwards to the AI receptionist only when you're busy or can't pick up after ~20 seconds, plus full coverage after hours. It only touches calls you were already losing.
Your services, prices, service area, and top questions - loaded and tested by us. It answers instantly, qualifies the job, books it into your calendar, and texts every missed caller back within 60 seconds.
One page: calls answered, jobs booked, revenue captured versus what you pay us. If the numbers ever stop making sense, you cancel. They won't.
We set it up, tune it, and manage it. You get a working front desk and a local human who answers when anything needs attention.
Overflow, after-hours, weekends. Every caller greeted instantly - no hold, no voicemail. Bilingual English/Spanish available.
Booked straight into your calendar during the call - job type, location, urgency captured. You get a text summary of every call.
Anyone who slips through gets a text within 60 seconds - before they dial your competitor.
After each completed job, a review request goes out automatically. Your rating compounds while you work.
Any caller can reach you: the receptionist transfers to your cell on request or for emergencies you define.
Calls answered, jobs booked, revenue captured vs your fee - one page, walked through with you, every month.
Most vendors hand you a dashboard and disappear. We send one page with five numbers and walk you through it. When the system stops paying for itself, you'll know before we do - that's the deal.
If the first report doesn't show the system paid for itself, cancel and the setup fee comes back.
Your phone number, your customer list, your call history - yours. In writing.
CIPA (California Invasion of Privacy Act) recording consent and AI disclosure built into every call. Ask any other vendor how they handle it - then watch their face.
Illustrative example based on a mid-size home-service company at average ticket $680. Your report uses your real numbers.
I'm Oleg Nochka, founder of Pacific Front Desk. I've spent my career keeping business clients so well-served they never want to leave: 10+ years in enterprise account management at Kyivstar, a major telecom operator - phones are literally my background - and most recently as a Strategic Account Manager at Xsolla here in Los Angeles, managing relationships with some of the biggest names in gaming.
Now I bring that discipline to local service companies. You get my cell, not a ticket queue. I run quality assurance myself - every receptionist I deploy gets test-called weekly, and every client gets their report walked through with them, every month.
Serving Los Angeles · San Fernando Valley · Orange County
Set it up as overflow only - it picks up the calls you're already missing, and the alternative was your voicemail. It introduces itself honestly as an assistant, and any caller can say "get me a human" and be transferred to your cell. You just heard the voice yourself when you called the demo - that's what your callers get instead of a beep.
Most charge $1-2 per minute to take a message. This is a flat rate, books the job directly into your calendar instead of leaving you a note, and never puts anyone on hold. Run both for 30 days and compare the two reports - and the two bills.
Conditional forwarding means your existing line is untouched - rollback takes 10 minutes and we document the deactivation code for you on day one. Every call is transcribed, I review transcripts daily during launch week, and I test-call every live receptionist weekly. And you have my cell.
Yes - because we build it in. Every receptionist we deploy announces itself as an AI assistant and gives the CIPA (California Invasion of Privacy Act) recording notice up front. California is strict here, and most vendors ignore it. We treat compliance as a feature, not a footnote.
Five business days from kickoff call to launch, usually faster. Soft launch on after-hours first, then full overflow once the transcripts are clean.
The first five businesses get founder pricing - $500 setup, credited back in full on your third month, + $400/month locked for 6 months - in exchange for an honest case study, a Google review if we earn it, and two introductions. Stay three months and setup costs you nothing.
After that: standard pricing, $1,000+ setup / $600+ per month.
Fifteen minutes. We'll have a demo receptionist already built for your business before we even talk - call it, try to stump it, then look at the numbers together.